Payment Policy

Cash Payments
We accept cash, money order, or cashier’s check. Invoices and receipts for payment are available upon request.

Credit Card Payments
We accept Visa, Master Card, and American Express.  You must contact our office over the phone to complete this payment process.  Please call (408) 261-4300.

The Meridian Valuation Group Anti-Fraud Credit Card Acceptance Policy
The following procedures apply to all transactions for the protection of The Meridian Valuation Group and its customers:

1. Customer billing street address and zip code MUST match credit cardholder information on file at the issuing bank for an order to process.
2. If the property address is different than the bill-to address, a Credit Card Authorization form must be filled out and returned to The Meridian Valuation Group along with copies of the Cardholder ID and back and front side of credit card. This form will be emailed to you upon completion of your transaction.
3. Alternatively, customers may pay by check, cash, money order or cashier’s check. Please see below.

Payment by Check
Payment may also be made by a check drawn on a U.S. bank. Post dated checks will not be accepted. Mail checks to:
 
The Meridian Valuation Group
2021 The Alameda, Suite 370
San Jose, CA 95126

Returned Check Policy
You may be required to submit cash, certified check, money order or bank check to replace a check that has been returned. A fee of $25 for each returned check will assessed.

Refund Policy

Appraisal Fees
Fees paid for appraisal services will not be subject to refund at any time after we have ordered or obtained the services for which such fees are being collected.

The estimated fees which we will charge will be as shown on your order confirmation which is provided to by email immediately upon submission of the order or which we will provide you within three (3) days in accordance with the requirements of the Real Estate Settlement Procedures Act and its implementing regulations.

DISCLAIMER

Our Appraisers receive and accept many appraisal assignments from CLIENTS specifically instructing them to collect the appraisal fee at the door (or “C.O.D.”) from the borrower. It is considered a common and generally accepted practice for the appraiser to collect this payment directly from the borrower on behalf of the CLIENT to compensate for the appraisal service. However, this does not render the borrower as the CLIENT or entitle them to a copy of the appraisal from the appraiser.

We are required to protect the confidential nature of the appraisal-CLIENT relationship, and thus is prohibited by law to provide a copy, or disclose the contents of his or her appraisal report to anyone other than the client. Any licensed appraiser violating this portion of the Uniform Standards of Professional Appraisal Practice may be subject to disciplinary action by the Office of Real Estate Appraisers (OREA).